Non-Discrimination Policy & Language Assistance Services
Carlinville Area Hospital & Clinics complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Carlinville Area Hospital & Clinics does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Carlinville Area Hospital & Clinics:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
This notice is to advise the general public of the procedure for accessing services for those who are hearing impaired or those with limited or non-English speaking capabilities.
Carlinville Area Hospital & Clinics (CAH&C) utilizes remote telephone and computer-based interpreter services for non-English and hearing-impaired sign language assistance. These services are provided at no additional cost to the patient.
Patients have the right to bring in their own interpreter; however, CAH&C is not responsible for covering any associated cost for an interpreter when a patient opts not to utilize the interpreting services provided through the Hospital or Clinics.
If you need hearing-impaired or non-English communication assistance, please ask any hospital staff member. Hearing-impaired individuals may also contact us by calling the Illinois Relay at 800-526-0844
Carlinville Area Hospital & Clinics (CAH&C) utiliza teléfono remoto y servicios de intérprete informático para asistencia de lenguaje de señas no inglés y con problemas de audición. Estos servicios son proporcionados sin costo adicional para el paciente.
Los pacientes tienen derecho a traer su propio intérprete; sin embargo, CAH&C no es responsable de cubrir cualquier costo asociado para un intérprete cuando un paciente decide dejar de utilizar los servicios de interpretación a través del Hospital.
Si necesita ayuda con problemas de audición o no de la comunicación, por favor pregunte a cualquier miembro del personal del hospital. Audiencia deteriorados individuos puede también contactar con nosotros llamando al 888-800-7204
If you believe that Carlinville Area Hospital & Clinics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Brian Partridge, Quality Coordinator,
Email: bpartridge@cahcare.com
P: 217-854-3141 x293 F: 217-854-7027
Mail: 20733 N Broad St., Carlinville, IL 62626
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Quality Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej.
注意：如果您使用繁體中文，您可以免費獲得語言援助服務
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.
ف تاھ م صال م ك بالو اذإ ت نك ث دح تت رك ذا ال ل غة، ن إف ت امدخ ةدعا سمال ةی وغ لال رف اوت ت ك ل ن اجمالب. ل ص تا م قرب
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.
ચનુ ા: જો તમેજરાતી બોલતા હો, તો િ ન:લ્કુભાષા સહાય સેવાઓ તમારા માટ ઉપલબ્ધ છ.
رگ ا پ آ ودرا ےت لوب ہ یں، وت پ آ وک ن اب ز ی ک ددم ی ک ت امدخ ت فم ن یم ب ای ت سد ن یہ ۔ ال ک
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.
ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti.
ध्यान द: यद आप हदी बोलतेह तो आपके ि लए मुफ्त म भाषा सहायता सेवाएं उपलब्ध ह।
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.
ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν.
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.